Contact Us & Grievance Cell
Get in touch with the engineering, billing, and regulatory compliance teams at Psylinks Security Private Limited.
Customer Support
Campaign setup, advertiser approvals, publisher tags, and general network usage.
Billing & Accounts
GST tax invoices, payment reconciliation, duplicate charge inquiries, and publisher payouts.
Developer Engineering
SDK bugs, edge API endpoints, REST integration queries, and open-source contributions.
Corporate & Registered Office Information
Psylinks Security Private Limited
New Delhi, India
Advertising Services & Software Infrastructure (SAC: 998363)
Monday to Friday: 09:30 AM – 06:30 PM IST
(Excludes Indian National and Public Holidays)
Email response acknowledged within 24 business hours.
Statutory Grievance Redressal Mechanism
In accordance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of our designated Grievance Redressal Officer are provided below:
- Acknowledgment: Every formal grievance received is acknowledged within 48 hours with a unique tracking ticket.
- Investigation & Redressal: In accordance with statutory directives, complaints are investigated and redressed within 15 business days from the date of receipt.
- Emergency Takedown Requests: Malicious creatives, phishing links, or unauthorized copyright infringement reports submitted by authorized law enforcement or rights holders are reviewed and processed within statutory expedited hours.